Contact Us

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Melbourne Wellness Collective’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Melbourne Wellness Collective’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 17 071 676 321. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

SPORTBALM AUSTRALIA P/L (T/A MELBOURNE Melbourne Wellness Collective)
 

STATEMENT OF COMMITMENT
Melbourne Wellness Collective. recognises its moral and legal responsibility to provide a level of privacy for all who visit this site. Melbourne Wellness Collective. have implemented this Privacy Policy to ensure that we handle all sensitive or personal information in accordance with the National Privacy Principles contained in Schedule 3 of the Privacy Act (Cth).

TERMS AND CONDITIONS
Your use of this site is conditional upon your acceptance and compliance with the terms and conditions contained in this document and any other notices accepted by you on this site. By entering this website, you agree to be bound by these site terms and conditions.

PERSONAL INFORMATION
Through your use of this site, Melbourne Wellness Collective. are able to collect, hold and use personal information from our consumers.

Melbourne Wellness Collective. usually collects information from this site through our consumers and customers providing their details in response to promotions and consumer queries. This information may include:

• Your name, address, contact number and email address
• Information about your preference for goods or services we offer from time to time
• Detail of product queries you have made

PURPOSES FOR COLLECTING THE INFORMATION
Wherever possible, personal information will be collected directly from you. Information collected will be used in one or all of the following ways:

• To confirm your identity
• Direct contact in order to describe special offers, samples, upcoming promotions and to discuss Melbourne Wellness Collective. and its related brands
• To follow up any queries you have made
• To process transactions and provide you with the products you have requested
• To assist you to access rewards through our loyalty program

HOW WE MANAGE PERSONAL INFORMATION
Melbourne Wellness Collective. is dedicated to keeping all personal information secure. All reasonable measures will be taken to ensure physical security, computer and network security, communications security and personnel security is properly managed and maintained.

Melbourne Wellness Collective. may enter your details onto a secure database for the purpose of contacting your directly, unless otherwise advised by you.

You can advise us if you would prefer not to be directly contacted by contacting us.

Should you wish to update or correct information already held by Melbourne Wellness Collective., please put your details in writing to the Melbourne Wellness Collective. Privacy Officer. Contact details may be found under Contact Us.

DISCLOSURE
Melbourne Wellness Collective. does not sell, rent of otherwise make available any personal information to third parties. Some personal information may be passed on to third parties for the purposes of providing services to Melbourne Wellness Collective. as follows:

• Organisations which provide services to us such as mailing houses or promotions and advertising agencies
• Credit reference agencies
• Government or statutory authorities
• Access and correction of details.

You can access your personal details held by Melbourne Wellness Collective. by contacting the Privacy Officer in writing. If the information held is inaccurate, incomplete or not up to date you may request Melbourne Wellness Collective. to correct the information.

Contact may be made at the following address:
2/120 Newlands Rd
North Coburg, Melbourne, Victoria, Australia 3058

Any concerns about the privacy of information may be raised by writing to the Privacy Officer at the same address.

Contact may also be made from our contact us form.

RESTRICTION ON USE
This site is provided for your personal, non-commercial use. You may not copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in any way all or any part of the material contained on this site without the express authorisation, in writing, by Melbourne Wellness Collective. or under any applicable statute.
You must not transmit or attempt to transmit any data, code or other material of any kind to this site that contains a virus or other harmful component.

ACCESS TO THE SITE
Melbourne Wellness Collective. does not warrant that access to this site will be uninterrupted, or that the services offered on the site will be free of errors. Melbourne Wellness Collective. reserves the right to change, discontinue or modify features provided on this site, including hours of availability, equipment or software required for access.

RELIANCE ON INFORMATION
Information provided on this site is done so in good faith but you should not rely on it without making your own independent assessment.

To the extent given by law, Melbourne Wellness Collective. gives no warranty as to the accuracy, currency, reliability or completeness of any information contained on this site.

LIABILITY
To the fullest extent permitted by law, Melbourne Wellness Collective. disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you using this site, relying on any detail contained on the site or omitted from this site. You agree not to carry on any activity in relation to theMelbourne Wellness Collective. website which might involve Melbourne Wellness Collective. in liability. If you do engage in such activity you agree to grant Melbourne Wellness Collective.  an unlimited indemnity with respect to your conduct.

NO WARRANTIES
The Melbourne Wellness Collective.  website and all information found on it is provided on an 'as is' basis without the provision of warranties of any kind. Melbourne Aroma Co., to the fullest extent permitted by law, disclaims all warranties. The Trade Practices Act (1978 Cth) and all corresponding state and territory legislation implies and prohibits the exclusions, restriction and modification of such terms. Except as provided in these terms, all warranties express or implied in any way are excluded. In any event, any liability under any implied warranty is limited to providing you with the goods or service.

LINKS
You acknowledge that the inclusion of links in this website is not intended as an endorsement or recommendation of the linked site or the content of such sites, and Melbourne Aroma Co. accepts no liability for loss of any kind arising from the information on any linked site. You should read carefully the privacy policy and terms and conditions that appear on any site linked to the Melbourne Wellness Collective. website as Melbourne Wellness Collective. is not responsible for any practices on linked sites.

COPYRIGHT
The content of this site is owned by Melbourne Wellness Collective. and protected under the Copyright Act 1968 ('the Act'). No part of this website may be reproduced, reused, retransmitted, adapted, published, broadcast or distributed for any commercial purpose whatsoever without Melbourne Wellness Collective. prior written permission unless expressly permitted under the Act.

TRADEMARKS
All names, logos and trademarks are the property of Melbourne Wellness Collective. or the third parties who have contributed to this site. Nothing on the site should be interpreted as granting any rights to use or distribute any names, logos or trademarks, without the express written agreement of Melbourne Wellness Collective. or the relevant contributor. Nothing displayed on the site should be construed as granting any licence or rights to use any name, logo or trademark without the express written permission of Melbourne Wellness Collective. or the relevant third party contributor.

AMENDMENTS TO TERMS AND CONDITIONS
Melbourne Aroma Co. may, without prior notice, amend or modify this disclaimer by posting the amended disclaimer to the Melbourne Wellness Collective. website requiring your acceptance when you enter the website.

CHANGES TO POLICY
Melbourne Wellness Collective. reserves the right to update this privacy policy as it deems necessary.